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How to place an order: |
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Thank you for visiting our online shop. Please select one of the categories on
the left to get started. Add the items you wish to purchase by clicking on the
'Add to basket' buttons. You can view your basket at any time by clicking on the
'view basket' button on the left. Once your order is complete click on the
'checkout' button and follow the instructions.
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How to pay: |
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At the checkout, we accept debit and credit cards, PayPal or you can opt to pay by
Cheque (UK only), bankers draft or bank transfer (BACS) |
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Buying from outside the UK? |
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No problem, for your convenience, currency exchange rates are given in the
shopping basket for US $ and Euros |
| P&P Charges |
| These are calculated by weight.
You will be given number of options to chose from depending where you
live. Once you have selected an option, your basket will tell you the amount of P&P. |
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Postage
options explained |
| First
Class (UK) |
For delivery within 1-2 working day after despatch,
including Saturdays. For orders over £50 in
value please use special delivery |
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Recorded First Class (UK) |
Standard first class with signature and barcode scanning on
delivery, ideal for small orders. For orders over £50 in value
please use special delivery |
| Special Delivery (UK) |
Guaranteed by 1pm the day after despatch
excluding Saturdays. Ideal when you want a
speedy service or your order is valuable. |
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Saturday Special Delivery (UK) |
Guaranteed by 1pm Saturday, use this option when you are ordering
Thursday pm or Friday am and you would like your parcel to arrive
before the end of the week. |
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Airmail |
The standard service, ideal for small parcels. Europe 3-5
working days from despatch, Worldwide 5-10 working days from
despatch. For orders
over £50 in value please use one of the options below |
| Signed
for International |
A more secure option. A signature
is required on delivery. Please opt for this if Airsure is not
available. |
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Airsure
(selected destinations only) |
The safest, fastest and most reliable service for
Europe, America and New Zealand. Your parcel has priority handling, and is tracked.
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Delivery |
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We aim to post/ship orders within 2 days of receipt of payment, unless we are
expecting a delivery of an out of stock item. If you require your goods by a
certain date please let us know, there is a special delivery option for UK
orders |
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Terms and Conditions |
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Please
click here to view. |
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Collecting Orders |
We are not a shop but collection of
orders is now
possible, up to 12.30pm Monday - Friday, from our premises by prior appointment. Please email or telephone
us before hand so we can have your order ready.
Please Note: Parking is very limited and only available in the lay-by opposite our unit, please do not park directly outside
- you will be asked to
move!!
Tel:
+44 (0)1296 622418 |
Testimonials
Thank you to all our customers who have taken the time and trouble to write and
thank us, we really do appreciate it - it brightens our day! Here is a selection
of some of our favourites: |
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Can't thank you enough
I wanted to drop you a little note to say how thankful
I am for your great service. You were able to get my paisley (and teardrop) cutters to the
States fast! They made it to Arizona with time to spare.
They were sooooo adorable and sooooo perfect it made my daughter Paisley's first birthday cake AMAZING!!!
Thank you again so very much for having such great customer service and awesome products!!
Here's a photo of the cake - couldn't have done it without you!
thanks again,
Rian mason
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Hello from PUERTO RICO
Just a short note to let you know that I received the replacement part you sent a few days ago. Sorry for the delay in letting you know. Also I would like to thank you a thousand times for your great customer service and compliments. All in all it's been a pleasure doing business with you.
Best regards,
Jose F Ferreira
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Thank you!
Hi Lindy & the team at Lindy's Cakes.
I just wanted to thank you for such an outstanding service. I placed an online order with you last Friday 5 September, and the parcel has arrived here at my home in New Zealand today. Thank you for processing my order so quickly. Must say I'm also very impressed with your postal service. That is far quicker than anything sent within NZ!
Many thanks
Regards
Brenda Rawson
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Thank you!
Hi, can I just say how pleased I am with your website, when I placed my order it was so quick and easy.
I paid by paypal and knew just how much postage I had to pay, the emails keeping me informed is also great thanks, Barbara
from Derbyshire |
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Winning the bet!
I want to say a big thank you for winning me my bet and more importantly restoring my faith in human nature. I will be telling as many as possible just what a fine company you are.
THANKS FOR MY REFUND.
Karen from Norfolk
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What Service!
Just wanted to say thank you so much for such a speedy delivery as the cutters arrived this morning - Wow what service!
Regards
Nicky Shotter
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Non computer user
Just to say a big thank you. Ordered my goods first ever order yesterday morning and they arrived in the post this morning excellent service and for a non
computer user like me was simple to use. Many thanks again, can not wait to get started now.
Liz from Hampshire |
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Real bonus
Hello Lindy,
Thank you so much for the speedy delivery – I have been able to get on with the cake this weekend, which is a real bonus as I thought I would have to wait a couple of days for the delivery. Well done – hope to do business with you again in the future.
Best wishes
Vicki from Lancashire
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Impressed
Thank you so much for your help, I am very grateful. I am very impressed with your website and the service you provide. I will definitely be ordering again in the future. Thank you once again.
Jeanette
from kent |
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First ever
wedding cake!
Dear Lindy and team.
Thank you so much for sending the separator last week, at short notice and so promptly. I am absolutely delighted with it!
The item was ordered to use in my first ever wedding cake, made for a friend. I had been struggling with the design until I went back to your celebrate with a cake book for dowelling instructions, and saw the
separator used. It really made the whole cake come together.
Thank you so much for your wonderful service and products, you are always a pleasure to deal with.
Regards
Nemone Head
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Impressed is an understatement
Good morning from NZ! Well to say I'm impressed is an understatement. Ordered
and paid for on the 11th July and received on Friday 16th, (in time to use on
the cake I was decorating). The butterflies are lovely too. Thank you so much -
it's been a pleasure dealing with you. Doreen New Zealand.
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