April 24, 2014

Pre-class information >>

Essential details you need to know

Before you decide on which class to book take a look at the questions and answers below to help give you a little bit more of an insight into how we run our courses.

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Who teaches?

Lindy Smith cake design expertOur very own Lindy Smith!  World renowned for her designs, writing and teaching Lindy is a highly experienced and talented contemporary cake designer and sugarcrafter. Recognised for her exquisite attention to detail and eye for colour, Lindy is passionate about her art and brings a fresh modern look to sugarcraft design.

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How many students per class?

No more than 8-10 students in any one class.

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When do you hold classes?

We hold classes on most Fridays during  UK school term time, but exact dates do depend on Lindy’s availability – she loves teaching but has to fit in many commitments into her busy schedule!!!!
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Where are the classes located?

At various locations in the UK please check individual class details.

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What times are your classes?

Classes run from 10am – 4pm with a 30 minute lunch break. We ask you to arrive 10 minutes early so that the class can start on time at 10am sharp.
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How much does a class cost?

£145 per day (including VAT)

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Are refreshments included?

We provide you with tea or coffee when you arrive,  mid morning refreshments often including cake and another hot drink during the afternoon. We would ask you to bring your own lunch from April 2014 onwards.

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What will I need to bring?

Prior to attending your class we will send you a comprehensive information pack which includes a list of all the materials and equipment required for the day. Most of our students have built up a collection of equipment and prefer to use their own, however if you do not have items that are required you can purchase them from us via our pre-order sheet. You will receive a 10% discount off pre-ordered items. Your order will be ready for you upon arrival. It may be that you are new to sugarcraft so some equipment can be borrowed on the day just let us know in advance so we can be prepared for this.
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Do I get any discounts?

Receive 10% discount on your pre-ordered class items

(all pre-orders must be received at least 1 days before a class to receive this discount!)

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How can I pay?

If you would like to book a place on one or more of these workshops  please pay by one of the following methods:

Online:
Please click on the appropriate “BOOK NOW” button underneath the current class of your choice, this will take you to our online shop where you can then go to the checkout and fill in all your contact details and pay for the workshop.

Please note that if a course is full you will be unable to book, please contact us, see form below, if you wish your name to be added to our waiting list.

Telephone:
If you would like to speak to someone to book your class, then you are welcome to call  +44 (0)1296 622418. Please note that our office hours are 9am – 5pm (UK time) Monday to  Friday. If no one is available to take your call please leave a message and we will get back to you as soon as we can.

TIP: The best time to call is in the morning.
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Can you recommend somewhere to stay?

We have many students who travel long distances to be with us.

If you would like to include an overnight stay with your visit  please contact us for our current list of suggested places to stay. We have included all types of accommodation from traditional pubs to modern international chains of Hotels.
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Can you recommend a class which is suitable for me?

Firstly we suggest that you read the individual class pages for the classes that you may be interested in, then if you are still uncertain as to whether a class is suitable for your skill level and experience, we are more than happy to advise you by email or by telephone. Email us by filling in the contact form below or telephone us on +44 (0)1296 622418.
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Do you have any tips to help make my class a success?

Yes we do and we have compiled a list of suggestions to help make your experience of our workshops more enjoyable. Please click here to read these tips, we hope you find them helpful.

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What are your terms and conditions?

Please click here to read our T’s & C’s
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What else do I need to know?

We hope that we have answered most of your questions  on this and  the specific class pages however if you have any further questions or would like to know what  materials and equipment will be needed for a particular course before booking, please contact our workshop co-ordinator

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